Support

We’re here to help.  Most answers can be found in our support knowledgebase.  You can search the knowledgebase using the search or browse feature on the right.

Support By Email

You can submit a ticket directly by email to our support department by email at:  support@snowtechmedia.com

Support By Phone

To speak with a service representative, phone us at ( 650) 868-2278.

Additional Support Options For Clients

There are additional options available in the Client Dashboard.  Please log in below to use these additional support features:

  • Client only knowledge base entries
  • Signup for a variety of support lists and alerts by email
  • Online support chat
  • Online Support Ticketing